Your best customers leave without a word.
Most churn is silent. They do not cancel, they just stop ordering, and by the time it shows in your numbers they are gone. Xendfi reads your order history, catches the ones going quiet, and brings them back the moment they run low, through your own Klaviyo, with your approval on every send.
Works with Recharge, Skio, Stay.ai, Ordergroove, and your own Klaviyo.
One customer, watched properly
Order-Pattern AI- Mar 2
Sarah orders 12oz Ethiopia, her fourth bag.
- Mar 24
Her pace: a bag every 26 days, not your default 30. Run-out in 4 days.
- Mar 25
One-tap reorder nudge, timed to her cupboard.
- Mar 26
Reordered. +$28, no discount needed.
- Apr 9
She hits cancel on her subscription.
- Apr 9
Save-flow offers a 30-day pause and a roast swap.
- Apr 9
Paused, not lost. Back on May 9.
The cheapest revenue you have is a customer you already won.
95%
more profit from a 5% lift in retention. It compounds, because kept customers spend more and cost less to serve than new ones.
Source: Bain & Company / Harvard Business Review
Three leaks you never see
The pause that became a goodbye
Half of subscription cancels only wanted a break. We offer a pause or a product swap before they walk, so a bad month does not cost you the customer.
The reorder that came too late
Your email tool nudges everyone on day 30. We learn each customer's real pace, a bag every 26 days, not the default, and reach them right when they run low.
The one-timer who never came back
A one-time buyer becomes a subscriber at exactly one moment: when they are about to run out. We catch that moment, per customer, automatically.
We do not guess. We prove it.
Retention numbers are easy to fake and easy to fool yourself with. Ours are built to survive scrutiny.
Control groups, not vibes
Every campaign holds back a comparison group that gets nothing. The difference in comebacks is your incremental revenue, money that provably would not have arrived on its own.
Codes as receipts
Each campaign carries a unique discount code, so redeemed orders are receipts, not statistics. Numbers that survive your accountant.
You approve every send
Nothing is autonomous. Every message is written for you, sent through your own Klaviyo under your brand, and waits for your click.
$599
per month, flat
It pays for itself out of the repeat revenue it brings back, and a holdout group proves exactly how much. No revenue share, no contracts, cancel any month.
Book a free teardownSee what is recoverable in your last 90 days.
On the free teardown we run your order history and show you the money sitting in customers who quietly drifted off.